IT Support Technician
Develop essential skills for a successful career in IT. In this 144-hour course, you will learn the fundamentals of IT Support, covering software installation, troubleshooting, and network management, all while preparing for industry-recognized certifications like CompTIA A+.
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IT Support Technician
About this Course
If you have a passion for technology and want to build a strong foundation in IT support, our 12-week IT Support Technician Program provides a comprehensive introduction to the field.
Through this course, you will develop key IT skills such as software installation, configuration, troubleshooting, and network management. Additionally, the program prepares you for the CompTIA A+ certification, equipping you with a valuable credential to enhance your career prospects in the tech industry.
Ready to get started?
Receive Diploma Upon Graduating
Career Development Assistance
Live Online Instruction
This Course Is For You If...
You have a keen interest in technology and want to develop IT support skills for a new career path.
You are looking for a career change and seek a hands-on program providing a foundation in IT support.
You want to pursue CompTIA A+ certification and need a program that thoroughly prepares you while building skills.
You are detail-oriented, enjoy problem-solving, and want to learn software installation, network configuration, and troubleshooting.
By The End Of This Course You Will...
Be proficient in key IT support procedures, such as software installation, device connectivity, and cloud computing, enabling you to handle day-to-day technical tasks.
Know how to maintain and optimize information systems and peripherals, ensuring long-term system health and performance.
Build troubleshooting abilities to efficiently address system issues and maintain stable operations within an organization.
Be prepared for the CompTIA A+ certification exam.
And Highlight These Skills On Your Resume
Software Installation
Technical Support
Windows OS
Hardware Maintenance
System Troubleshooting
What you'll learn
This course is organized into three 48-hour modules, each packed with relevant and up-to-date content, carefully structured to foster progressive learning with continuous guidance from your instructor.
Windows OS and Software Essentials (48 Hours)
Windows OS and Software Essentials (48 Hours)
Hardware Installation, Devices, and Peripherals (48 Hours)
Hardware Installation, Devices, and Peripherals (48 Hours)
Basic Networking and the Cloud (48 Hours)
Basic Networking and the Cloud (48 Hours)
IT Support Technician
Have Any Questions?
Start Here
Are there any prerequisites for taking this class?
Prospective students will need to take and pass a placement test before enrolling to make sure they have a basic understanding of computer operations.
Will this course help me prepare for industry certifications?
The IT Support Technician Course gives students the essential knowledge and skills needed to prepare for the 'CompTIA A+' exam and a career in IT support. Please note that International College does not administer the certification exam.
What tools and software will I need to complete the coursework?
You'll need a computer and webcam for this course, but these aren't provided by the institution. For more details on the minimum requirements for your computer and hardware, please check the Computer Equipment Requirement Form. Throughout the course, we’ll introduce popular software systems used in business settings, but you won’t be required to install them.
If I miss a live class, how can I catch up on the material?
Live class sessions are recorded and made available for students to review later.
What Our Students Say
"Patience and Invaluable Teaching"
"I want to thank Teacher Doris for her patience and for everything she taught us. Thank you very much"
Francisco J. Acevedo
"Dedication and Respect"
"I am very grateful to my teacher Doris for her dedication and patience with me and my classmates. She is an exemplary teacher; I learned so much from her, and I express my respect and affection for her"
Maria Jesus Alvarado
"Wonderful Experience"
"For me, the experience I had with International College was very important and wonderful, especially with Instructor Doris. It was a floral course very well explained. Thank you very much”
Dora Aguilar
"Hope for the Future"
"I am grateful for everything I learned in the baking class. The teacher was always focused on supporting us and explained everything very well. I made the most of it, and it gave me hope to achieve a future"
Alma Pulido
"Clear and Simple Explanations"
"The course was worth it, and I learned it very well. Everything was very well explained. Thanks to Teacher Adriana Sánchez for her patience; any question I had, she explained it in the simplest way possible"
Yesenia Ahumada
"A Life-Changing Course"
"My experience in the cake decorating course truly changed my life. Thanks to the teaching of Teacher Beatriz, whom I admire greatly for her wonderful quality: her patience with each of us, her students"
Norma Tapia Rivera
We’re Committed to Maximizing Your Learning
Specialized Instructors
Our courses are led by qualified professionals who ensure you learn the most current content and practical insights.
Supportive Learning Environment
Throughout your learning journey, you'll have support from the Student Services, Career Development and Education Departments to guide you every step of the way.
BPPE approved for Over 30 Years
For over 30 years, our institution has been approved by the Bureau for Private Postsecondary Education, ensuring high-quality education that meets industry demands.
BPPE approved for Over 30 Years
For over 30 years, our institution has been approved by the Bureau for Private Postsecondary Education, ensuring high-quality education that meets industry demands.
Live Online Classes
Interactive real-time classes allow students to engage with their instructors and receive personalized support.
Ready to take your career to the next level?
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